Client Care
Treks and Tracks recognizes that our clients are the ones that enable us to continue our career professionally as well as ensure that we are available to bring these services to future clients. We have taken every step to provide an unforgettable experience. This begins far before you actually depart on your adventure. Months and sometimes even years in advance we have begun planning these trips ensuring that every small detailed is checked, double checked and confirmed. Everything from rental gear to hotel and restaurant reservations has been planned so that you can fully enjoy every step of the way of your adventure.
Guides
We believe that our guides are the foundation of our company. Our guides are highly qualified to lead our adventures. Each is certified in Wilderness First Aid and comes to Treks and Tracks with years of experience in the field. Beyond their professional qualifications you may find yourself being captivated by stories told, in wonder of their local knowledge and natural history and at ease with their personalities.
Pricing
We have arranged our pricing to be as transparent as possible. For the most part you can count on your transportation expenses at location to be covered. All meals in the field are provided so you don’t have to worry about planning out complex menus. All you need is an appetite, and that we can guarantee you we will not be lacking with our active schedules. If special events or activities are available you will know about them beforehand so that you can plan for these occasions.
We provide tents, first aid kits and water filtration systems. You will be provided with a gear list of the necessary equipment you will need to bring. If there are any items you need assistance on purchasing or renting our knowledgeable staff is more than happy to make recommendations and suggestions for you.
Traveling Safely and Ethically
Your safety and comfort are extremely important to us. That is why we maintain the highest quality of service possible, from carefully designing itineraries, to keeping the most thorough sanitary standards while preparing and cooking meals. Our guides uphold the highest standards of backcountry safety protocols and are trained for backcountry emergencies.
We are quite aware of the impact we have in venturing into the backcountry with a group of clients. It is therefore extremely important that our groups adhere to the "Leave No Trace" travel and camping techniques. We make an effort to be role models for those around us and hope that our travels contribute to awareness and change needed for reducing the impact in our environment.
Fabulous Cuisine
All of our meals are prepared with the awareness to maintain a healthy and nutritious diet so that we may maintain high energy levels for our active schedules. Our guides and cooks are renowned for their culinary masterpieces and are happy to accommodate dietary restrictions and/or allergies. Beyond choosing the best ingredients we ensure safe and sanitary food preparation as this is paramount to a safe backcountry experience.
Commitment to the Planet
Treks and Tracks is committed to sustainable tourism and environmental causes. We are devoted to upholding all of the “Leave no Trace” principles on each of our adventures.
Treks and Tracks is proud member of one percent to the planet. Which means we donate one percent of our sales to the causes supported by this organization. |
